-Oversee the daily performance of computer systems.
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
-Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
-Answer user inquiries regarding computer software or hardware operation to resolve problems.
-Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
-Confer with staff, users, and management to establish requirements for new systems or modifications.
-Enter commands and observe system functioning to verify correct operations and detect errors.
-Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
-Refer major hardware or software problems or defective products to vendors or technicians for service.
-Prepare evaluations of software or hardware, and recommend improvements or upgrades.
